Important Policy
1.Guest Profile
- Bachelors allowed.
- Suitable for children.
- Couples are welcome only 18+.
2.Hotel Policy
- Check in after 12:00 PM
- Check out before 11:00 AM
3. House Rules / General Info
- Smoking within the premises is not allowed
- Credit/debit cards are accepted. Visa or Master card accepted
- There are no pets living on the property
- Caretaker stays on the property
- There are no restrictions on food for guests
- No security deposit is required
- Common space is available exclusively for the guests
- There are no restrictions on alcohol consumption.
- Pets are not allowed.
4. Guest Policies / General Terms and Conditions
- The primary guest must be at least 18 years of age to be able to check into the hotel.
- It is mandatory for guests to present valid photo identification at the time of check-in. According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without Original copy of valid ID the guest will not be allowed to check-in.
- PAN card is not accepted as a valid ID card.
- Stay of 1 child up to 5 years of age is complementary without the use of extra mattress. Breakfast charges may be applicable for the child.
- Extra mattress will be provided for triple occupancy bookings.
- Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is brought to the attention of the hotel, the hotel reserves the right, after the allegations have been investigated, to take action against the guest.
- Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the Hotel room in a good condition and maintain hygiene and cleanliness.
- Certain policies are booking specific and are informed to the customer while making the booking.
- No Smoking Policy for Hotel Gurukrupa Residency Townhouse: We really take pride in keeping all our rooms fresh and clean, and discourage smoking in the rooms. In case guests wish to smoke, the Hotel Reception will be happy to help.
- Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through calls or messages. In case, we do not receive a response from the guest after multiple attempts, the booking may be put on hold or cancelled. In case of availability, Hotel Gurukrupa Residency will try to reinstate your booking when you contact us back or make a payment through our multitude of payment options.
- As we continue to strive to improve our services, Hotel Gurukrupa Residency may reach out to guests to get a feedback of their experience through calls or messages.
5. Booking Extension Policy
- Extension of stay would be provided on current room rates, subject to availability.
- Current room rates can be different from the rates at which the rooms were booked.
6. Cancellation Policy
- Cancelling an Hotel Gurukrupa Residency is as fast and easy as booking one.
- We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 12 noon and you can check-in any time after that till your reservation is valid.